Welcome to the LotusPearl Superfoods Pvt. Ltd. (“LotusPearl Superfoods”, “we”, “our”, or “us”) website. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, you may not use our website or services.
1. About LotusPearl Superfoods
LotusPearl Superfoods Pvt. Ltd. is a global wholesaler, retailer and exporter of premium Makhana and plant-based superfoods, committed to quality, sustainability, and ethical sourcing. Our website provides product information, corporate details, and online services for customers, distributors, and business partners worldwide.
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old, or accessing under the supervision of a parent/guardian.
- You are legally capable of entering into binding agreements.
3. Use of Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:
- Engage in unauthorized use or attempt to access restricted areas.
- Interfere with website operations or security features.
- Upload harmful code, viruses, or malicious content.
- Copy, distribute, or misuse website content without permission.
- Use our brand name, trademarks, or proprietary data without authorization.
All content on this website including text, images, trademarks, product descriptions, graphics, and layout is the intellectual property of LotusPearl Superfoods and protected under applicable laws.
4. Product Information & Accuracy
We strive to provide accurate, updated information about our products, including:
- Ingredient details
- Nutritional facts
- Certifications
- Packaging specifications
- Export capabilities
However, variations may occur due to:
- Seasonal fluctuations
- Natural product characteristics
- Supply chain updates
- Production improvements
We reserve the right to modify product details, pricing, or availability at any time without prior notice.
5. Orders, Payments & Pricing (If Applicable)
If the website allows online ordering:
- All orders are subject to acceptance and availability.
- Prices listed are subject to change without notice.
- Payments must be made through secure, authorized payment gateways.
- We reserve the right to cancel or refuse any order at our sole discretion.
For B2B or export inquiries, a representative will contact you with commercial terms, quotations, and documentation.
6. Shipping, Delivery & Returns
By placing an order, you agree to the shipping, delivery, and return policies outlined in agreement.
Delivery timelines may vary based on:
- Location
- Customs procedures
- Courier or logistics factors beyond our control
We are not liable for delays resulting from third-party carriers or unforeseen circumstances.
7. Intellectual Property Rights
All content on this website is owned or licensed by LotusPearl Superfoods, including:
- Brand name & logo
- Product images
- Descriptions & content
- Website design, layout, and code
- Proprietary processing or quality-related information
You may not reproduce, distribute, or commercially use any content without written consent.
8. Third-Party Links
Our website may contain links to third-party websites for convenience.
LotusPearl Superfoods is not responsible for:
- Content accuracy
- Security practices
- Privacy policies
- Any losses arising from third-party interaction
Use of external websites is at your own discretion and risk.
9. Limitation of Liability
To the maximum extent permitted by law:
- LotusPearl Superfoods is not liable for indirect, incidental, or consequential damages arising from use of our website or products.
- We do not guarantee uninterrupted, error-free, or secure website operation.
- All information provided is “as is,” without warranties of any kind (express or implied).
Your use of our website signifies acceptance of these limitations.
10. Indemnification
You agree to indemnify and hold harmless LotusPearl Superfoods, its directors, employees, founders, suppliers, and partners from any claims, losses, damages, liabilities, and expenses arising out of:
- Misuse of our website
- Violation of these Terms
- Infringement of intellectual property rights
- Breach of any obligations or unlawful activity
11. Termination
We may suspend or terminate your access to our website:
- For violating these Terms
- For illegal or abusive activity
- At our discretion, with or without notice
All restrictions, rights, and obligations under these Terms will continue even after termination.
12. Governing Law & Jurisdiction
- These Terms are governed by the laws of India.
- Any disputes shall be resolved exclusively in the courts of Patna, Bihar, unless otherwise required by applicable international regulations for exports.
13. Amendments to These Terms
We may update these Terms from time to time to reflect:
- Business changes
- Legal or regulatory updates
- Improvements in website functionality
Revised Terms will be posted with a new “Last Updated” date. Continued website use indicates acceptance of the updated Terms.
14. Contact Us
For questions about these Terms, commercial inquiries, or customer support, please contact:
Lotus Pearl Superfoods Pvt. Ltd.
Patna, Bihar, India
office@lotuspearl.in
www.lotuspearl.in